Frequently Asked Questions

Yes, it's completely free. There are no membership fees or hidden charges. You can sign up and start earning cashback right away without any cost to you.

When you shop through our website at participating retailers, we earn a commission then share most of it with you as rewards.

We partner with over 5,100 retailers across various categories, including fashion, electronics, travel, gifts and more. You can find a full list of participating stores on our website or browser extension. We're constantly adding new partners to provide you with more cashback opportunities.

Yes. Cashback rates are set by stores and may change or expire. We keep track of the latest rates and update them regularly.

A qualifying purchase is a completed order that:

• Is made after clicking through Cashback Goat
• Is not returned, canceled, or refunded
• Meets the store's cashback terms and exclusions

Typically, orders are reported in a short time from either the ship date or order date depending on retailer policy. On average, cashback get posted to your "Pending Balance" within 1-3 business days from the date. However, it can take up to 14 days after the order date for Cashback Goat to receive confirmation of the purchase or that an offer has been completed.

If you return or cancel an order, the cashback associated with that purchase will ineligible. This ensures accuracy and prevents fraudulent claims.
When making changes to an order, some stores will negate the first original order and generate a new order that does not have a cashback. Our best advice would be to cancel your original order and re-order through Cashback Goat.

Yes, but only coupons listed on Cashback Goat are guaranteed to work with cashback. Using external coupon codes may void your cashback. Always check the store's terms for any restrictions.

If you are placing multiple orders at the same store, you should start a new Cash Back session through Cashback Goat for each separate order. For example, if you want to place two separate orders:

• Click the store link on Cashback Goat and complete your first order.
• Return to Cashback Goat and click the store link again before placing your second order.
• Complete your second order.

Each separate order should have its own click-through from Cashback Goat to help ensure that the purchase is properly tracked.

Pending Cash Back are initially posted to your account upon initial receipt of an order from our partner stores. This waiting period exists in case of exchanges, returns, price adjustments, exclusions or other changes to your order. How long it takes varies by store.
Once Pending Cash Back have moved to Confirmed status, it can be "cashed in" by requesting a payment.

You can withdraw once your Confirmed cashback reaches the $25 minimum threshold. We offer PayPal payments, sent on the 15th of February, May, August and November. Go to your account settings to request a payout.

Cashback may be pending or missing if:

• The store hasn't confirmed the purchase yet
• An ad blocker or VPN was used during checkout
• Another coupon or cashback site was used
• The purchase was returned or modified

We currently offer PayPal for cashback payouts, sent on the 15th of February, May, August and November. We're working on adding direct bank transfers and digital gift cards.

Yes! New members receive a $10 welcome bonus, credited once your first cashback purchase is confirmed by the retailer — no deadline, no minimum purchase size. This bonus is in addition to any cashback you earn on your purchases.

To earn your sign-up bonus, you need to:

• Make a cashback purchase through Cashback Goat that gets confirmed by the retailer
• Have a verified email address

Your $10 sign-up bonus will be approved and available for withdrawal once your first cashback purchase is confirmed by the retailer — no deadline, no minimum purchase size.

The sign-up bonus is limited to one per person. You must maintain an active account in good standing to keep your bonus. Creating multiple accounts to claim additional bonuses is prohibited.

Our Refer-A-Friend program rewards you with $10 for each friend who signs up and makes their first qualifying purchase. Your friend also receives a $10 welcome bonus. It's a win-win way to share the benefits of cashback shopping!

Inviting friends is easy! Choose one of these methods:

• Send an email invitation using your referral dashboard
• Share your unique referral link with friends via text, social media, or email

For you both to earn the $10 bonus, your friend needs to:

• Sign up for Cashback Goat using your referral link or email invitation
• Verify their email address
• Make a purchase through Cashback Goat and have its Cash Back confirmed

Your $10 referral bonus is credited to your account once the Cash Back on your friend's first purchase is confirmed by the retailer, which happens after the store's return window has passed. The bonus will appear in your Confirmed balance and can be withdrawn once you reach the $25 minimum payout threshold.

No limit! You can refer unlimited friends and earn $10 for each successful referral. The more friends you invite to Cashback Goat, the more bonus rewards you'll earn.

If your cashback isn't tracking, try these steps:

• Disable ad blockers and browser extensions
• Update to the latest browser version
• Clear cookies and restart your shopping session
• Contact our support team with your order details if issues persist

To ensure your purchases are tracked correctly:

• Always start your shopping trip from our website or browser extension
• Make sure you're logged into your account
• Complete your purchase in one session without leaving the retailer's site
• Avoid using other cashback or reward programs simultaneously
• Clear your browser cookies before shopping if you've visited the retailer's site directly before

Absolutely. We use enterprise-level encryption and industry-standard security measures to protect your personal and financial information. We never store credit card details - all transactions are processed securely by trusted payment partners. Review our Privacy Policy and Terms of Service for complete details.

We're currently focused on delivering the best web experience. A mobile app may be added in the future.